Refunds Policy
Refunds Policy
By placing an order, You confirm that You have read, understood and accepted these following policy.
30-Day Return and Exchange Period
All purchased items may be returned or exchanged within 30 days of receipt, provided they are in original, unworn condition.
Exceptions include:
Custom designs, including rings with custom gemstones or setting modifications.
Custom and modified rings are not returnable.
Return and Exchange Process
Contact Us: Get a valid return address.
Prepare your return: Use the original packaging and include all materials.
Shipping: Choose the appropriate courier.
Refund or Exchange: After inspection, we will process your refund or exchange.
Support and Assistance
Our customer service team is always available to answer any questions you may have, including resizing and possible returns. Contact us at support@climbcrown.com to explore a custom solution for your needs.